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Support Services

Customer Satisfaction is the #1 priority for Vestmark Services.

Vestmark Support Services is committed to timely, accurate and complete problem resolution.

From comprehensive self-service knowledge bases to around the clock access to support engineers, you can depend on Vestmark Support. Support personnel are highly skilled engineers who have comprehensive product knowledge and a detailed understanding of your business. Access is provided through telephone, email and through our web-based support portal. The Vestmark Self-Service Support Portal enables you to log and view cases, access the knowledge base and product documentation. You will also receive periodic email advisories with news regarding software patches, updates and upgrades.
"Investment managers are turning to global providers like JPMorgan for solutions that can help them increase their competitive advantage. Using JPMorgan's managed-accounts service [powered by Vestmark] will allow our clients to reduce operating costs, manage risk and avoid making large investments in service delivery platforms."

Steven A. Smith, Western Hemisphere Financial Institutions Sales Executive
JPMorgan Investor Services.
 
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