Wakefield, MA - February 27, 2014 - Vestmark, a leading innovator of advisory solutions and wealth management technology, was awarded the Gold Stevie Award for Best Use of Technology in Customer Service at the eighth annual Stevie® Awards for Sales & Customer Service. Vestmark was awarded for its Business Process Outsourcing (BPO) service, which supports the VestmarkONE wealth management platform by allowing clients to flexibly outsource middle- and back-office administrative and operational functions so they can focus on their core competencies and business needs. With Vestmark BPO, all middle- and back-office processes move entirely online and are completed in a fraction of the time of current industry norms, resulting in dramatically improved response times and enhanced service to the end investor.
The Stevie Awards for Sales & Customer Service are the world's top sales awards, contact center awards, and customer service awards. The Stevie Awards organizes several of the world's leading business awards shows, including the prestigious American Business Awards℠ and International Business Awards℠.
The 2014 Stevie Awards were presented to honorees during a gala banquet on Friday, February 21 at the Bellagio Hotel in Las Vegas. More than 1,500 nominations from organizations of all sizes and in virtually every industry were evaluated in this year's competition, an increase of 36% over 2013. Finalists were determined by the average scores of 129 professionals worldwide, acting as preliminary judges.
"The entire BPO team has done a tremendous job with the development and launch of the Vestmark BPO service, and we're thrilled to have earned recognition for our efforts," said Steve Camp, SVP of BPO. "Since its launch in 2013, our BPO service has already enhanced efficiency and overall customer satisfaction and we're now servicing over 45,000 investor accounts representing more than $12 billion, and we look forward to supporting even more clients as our service expands in 2014."
Details about the Stevie Awards for Sales & Customer Service and the list of winners in all categories are available here.
About The Stevie Awards:
Stevie Awards are conferred in five programs: the Asia-Pacific Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. A sixth program, the German Stevie Awards, will debut later this year. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.StevieAwards.com. Sponsors and supporters of the eighth annual Stevie Awards for Sales & Customer Service include the BusinessTalkRadio Network, Competence Call Center, and ValueSelling Associates.
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Headquartered outside of Boston, MA and founded in 2001, Vestmark is a leading provider of portfolio management/trading solutions and outsourced services for financial institutions and their advisors, enabling them to efficiently manage and trade customized client portfolios through an innovative SaaS platform. Supporting over $1.4 trillion in assets and 4.5 million accounts, Vestmark is a trusted partner to some of the largest and most respected wealth management firms. For more information about Vestmark’s solutions, call (781) 224-3640, email firstname.lastname@example.org, or visit www.vestmark.com.
JConnelly for Vestmark